Who we are

Our public website address is www.benevolenceaustralia.org.

If you visit our website to read or download information, a range of technical information which does not reveal your identity is recorded. This information may be used for statistical and development purposes. 

What personal data we collect and why we collect it

When interacting with our website, we may collect your personal information if you:

  • Register for an event
  • Contact us using email or our online form
  • Register for our mailing list
  • Make a donation
  • Make comments
  • Apply for a position 
  • Register as a volunteer

We collect the personal information which you provide to us. This may include your name, address, age or date of birth, telephone number, organisation, email address, communication preferences, or the amount you have donated. In some cases, with your consent (for example, if you apply to register as a volunteer), we may also collect next of kin or health information about you.

If you register for a paid event, or make a donation to us, you may also provide credit card details and other information which will allow us to process your request and make the transaction. We use a secure payment platform to process all payments. 

The choice of how much information you provide to us is yours, but if you want to register as a volunteer, attend an event or program, register for our mailing list etc we require certain information from you in order to provide those services.

Where possible, you have the option of interacting with us anonymously or using a pseudonym if you feel more comfortable dealing with us that way. 


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Benevolence will not disclose or pass on your personal or sensitive information to a third party without your prior consent, except where that disclosure is authorised or required by law, is reasonably necessary to enforce the law, or necessary to investigate a suspected unlawful activity. 

Benevolence does not use or disclose your personal information for the purpose of direct marketing.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase or amend any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.