Privacy Policy

1. Introduction

Benevolence Australia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://benevolenceaustralia.org/) or use our services.

2. Information We Collect

We may collect the following types of personal information:

  • 2.1. Contact Information: Name, email address, postal address, and phone number.
  • 2.2. Donation Information: Payment details, donation history, and tax-related information.
  • 2.3. Event Registration Information: Name, contact details, dietary requirements, and any other information provided during event registration.
  • 2.4. Website Usage Information: IP address, browser type, operating system, pages visited, and other usage data collected through cookies and similar technologies.
  • 2.5. Communications: Records of your communications with us, including emails and online forms.

3. How We Use Your Information

We use your personal information for the following purposes:

  • 3.1. To Process Donations: To process your donations and provide donation receipts.
  • 3.2. To Manage Event Registrations: To process event registrations, communicate event details, and manage event logistics.
  • 3.3. To Communicate with You: To respond to your inquiries, provide updates, and send newsletters or other communications (you can opt-out at any time).
  • 3.4. To Improve Our Services: To analyze website usage, improve our services, and enhance user experience.
  • 3.5. To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We may share your personal information with:

  • 4.1. Service Providers: Third-party service providers who assist us with payment processing, event management, and other services.
  • 4.2. Legal Authorities: When required by law or to protect our rights or the rights of others.
  • 4.3. With your consent: When you have given us permission to share your information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

  • 7.1. Access: You can request access to the personal information we hold about you.
  • 7.2. Correction: You can request that we correct any inaccurate or incomplete personal information.
  • 7.3. Deletion: You can request that we delete your personal information, subject to legal limitations.
  • 7.4. Opt-Out: You can opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at info@benevolenceaustralia.org.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect website usage information. You can control cookies through your browser settings.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website is not intended for children under the age of 3. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after any changes constitutes your acceptance of the new Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at: info@benevolenceaustralia.org.